|
answering client's "environmental" questions -
May 7th, 08, 09:55 PM
I was wondering what some of you say to would-be clients when they inquire about the chemicals we use such as 12.5% or any other "mainstream" chemical we use on residential cleaning. This doesn't happen too often as our reputation speaks for itself most times.....but....
With all this environmental talk lately, has got people wondering more than ever about we're using and how it effects everything. Plants, pets, people, etc.
We have some local guys around here that boast no chems or solely scrub brushing everything and then washing. Claiming to do a better job and being more environmentally conscious, etc., etc. I mean they honestly don't do a better job AND they take 5 times as long to get the it done.
How do you guys sell the job using the big bad chemicals. How do you convince people that what you're doing is safe and effective? Excluding ref.'s and referrals...we already do that extensively. Does anyone have any stories to relay?
Thanks,
Steve
Soluble Solutions, LLC
(419) 651-2793
|